Last updated: 1 January 2022

Thank you for shopping at Dunia Kesihatan. If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on cancellations and refunds. The following terms are applicable for any products that You purchased with Us.

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

• Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Dunia Kesihatan.
• Goods refer to the items offered for sale on the Service.
• Orders mean a request by You to purchase Goods from Us.
• Service refers to the Website.
• Website refers to Dunia Kesihatan, accessible from https://duniakesihatan.com
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 24 hours without giving any reason for doing so.

The deadline for cancelling an Order is 24 hours from the time that the payment was made or before We ship your orders out.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

• • By WhatsApp/call/sms: +60 11-7273 2539
  • By email: [email protected]

We will reimburse You no later than 31 working days from the day on which We receive the cancellation request. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Contact Us

If you have any questions about our Cancellation and Refund Policy, please contact us:

• • By WhatsApp/call/sms: +60 11-7273 2539
  • By email: [email protected]